Your Medical record is a confidential document. It is the policy of this practice to maintain the security of personal health information at all times and to ensure that the information is only available to authorised members of staff.
We have a comprehensive policy on the management of Personal Health Information. “Privacy and Your Rights” which can be downloaded on https://www.oaic.gov.au/
Feedback | Complaints
We welcome any feedback that will help us to improve our service.
We take your concerns, suggestions and complaints seriously.
Please contact our Practice Manager if you have any complaints or feedback.
If you wish to make a complaint to the Office of the Health Ombudsman, please visit www.oho.qld.gov.au or phone 133 OHO (133 646)